Safety at TrueMove

Your safety matters. TrueMove is built around respectful outreach, clear boundaries, and recipient control.

Boundaries First

  • You never owe a response. A request, note, or gift does not require you to reply, chat, or continue contact. Nobody is owed a meeting.
  • Use the safety tools. Block or report anyone who makes you feel unsafe, pressured, or uncomfortable.
  • Keep private details private. Do not share your home address, financial details, identity documents, or passwords with other people.

If A Conversation Leaves The App

Nothing on TrueMove requires you to take a chat elsewhere. If you do, keep your details to yourself.

  • Nobody is owed an off-app chat or a meeting.
  • Keep your address, documents, and payment details to yourself.
  • Be cautious if someone quickly wants to move to another app, email, or phone. Scammers often try that.
  • If something feels off, leave. Block or report if you need to.

Reporting Abusive People

If someone harasses you, pressures you, makes threats, or violates our Community Guidelines, report them immediately.

  • In-App: Use the report option on their profile or in your chat.
  • Email: Send details and screenshots to support@truemove.app.

We take reports seriously and investigate when someone breaks our Community Guidelines. We may issue warnings, temporary suspensions, or permanent bans. Severe violations (harassment, threats, hate, coercion) may result in immediate action without notice. We cannot guarantee a particular response time or outcome for every report.

Blocking People

You can block anyone directly within the app. Blocking prevents them from seeing your profile, sending you messages, or contacting you. You are always in control of who can interact with you.

Avoiding Scams

  • Gifts are voluntary. No one should ever pressure you to send a gift. If someone demands or guilt-trips you, do not send it. Report them.
  • We never ask for money outside the app. TrueMove does not facilitate direct payments between people. All gift purchases go through our secure payment system.
  • Protect your information. Never share your password, financial details, or personal documents with other people. We will never ask for these via email or in-app message.

Need Help?

If you feel unsafe or need support, contact us at support@truemove.app. We take safety concerns seriously and respond as quickly as we can.

← Back to Home