TrueMove Community Guidelines

Welcome to TrueMove.

TrueMove is a social gifting community built around sincere outreach, recipient control, and respect. Whether you send a simple request, a thoughtful note, or an optional gift, the standard is the same: be genuine, respect boundaries, and never turn a gesture into leverage.

To keep TrueMove safe, thoughtful, and high-signal for everyone, all members must follow these guidelines.

1. Authenticity & Respect

  • Be Real: You must be who you say you are. We have a zero-tolerance policy for fake profiles, catfishing, or using photos that aren't yours.
  • Be Kind: We do not tolerate harassment, bullying, hate speech, threats, illegal content, or any behavior that makes another member feel unsafe. Solicitation, escorting, or commercial exploitation is prohibited.
  • Put in Effort: Thoughtfulness beats volume on TrueMove. Members with empty bios, low-effort profiles, or spammy outreach may have limited visibility. Show us who you really are.

2. The Sender’s Pledge (Making a True Move)

Sending a thoughtful note or gift can be meaningful, but it must be done with the right mindset. A TrueMove should signal sincerity, not pressure.

  • Gifts are Gestures, Not Transactions: If you choose to send a gift, remember it is an act of appreciation, not a purchase. You are not buying someone's time, attention, response, or access.
  • Never Feel Pressured: Gifting must always be voluntary. If another user ever pressures, forces, or attempts to coerce you into sending a gift, do not send it. Report them immediately.
  • Respect the Outcome: Intentional outreach does not guarantee a connection, a reply, or a friendship. The recipient is free to decline your connection request, whether it includes a gift or just a note. You must respect their decision without complaint.
  • No Pressure: You must never pressure, harass, or repeatedly message a user asking about a gift you sent. If a request expires or is declined, move on with grace.
  • Do Not Spray And Pray: Do not use gifts or copy-paste notes as shortcuts to mass outreach. TrueMove is for high-signal moves, not volume tactics.
  • Know the Rules: By sending a gift, you acknowledge that accepted gifts are Final Sale.

3. The Recipient’s Bill of Rights (The Grace of Receiving)

If someone reaches out to you, you should be able to receive that gesture without burden or pressure. TrueMove is designed so you can tell who is serious while staying fully in control.

  • Zero Obligation: You are never obligated to connect, chat with, or meet a user, even if you accept their gift. Gifts are voluntary gestures and do not grant the sender any rights to responses, communication, meetings, or other actions from the recipient.
  • Accept, Decline, Or Ignore On Your Terms: You are free to accept a gift simply as the kind compliment it is. You are also free to decline or ignore a connection request. The choice is 100% yours.
  • Gifts in chat: If someone you're already connected with sends you a gift in chat, you can take your time. You may ignore it and come back later. Chat gifts cannot be declined; you may accept before 30 days or leave it — after 30 days the gift expires and is no longer available. This keeps things simple between you and your connection.
  • Safety First: If any user makes you feel pressured or "owed" because of a gift, report them immediately. This is a violation of our core values.
  • Your Choice, Your Gift: You have the right to customize or swap your gift before claiming it.

4. Privacy & Logistics

  • Your Private Details are Safe: Senders never see your shipping address, phone number, or email. TrueMove acts as the secure intermediary for all deliveries. Your private contact details are used solely for shipping and are never shared with the sender.
  • Shipping Times: We work with third-party fulfillment and shipping providers to deliver gifts. Please allow an estimated 2-14 business days for delivery.
  • Minors Prohibited: TrueMove is only for users 18+. Report any suspected minor accounts immediately.

5. Gift Manipulation and Coercion

Users may not pressure, manipulate, or coerce other members into sending gifts. Attempts to exploit the gifting system for financial gain, harassment, pay-for-attention behavior, or repeated manipulation may result in account suspension or permanent removal.

6. Gift Farming

Users may not repeatedly accept gifts from multiple members without genuine participation in the community. Accounts engaging in systematic exploitation of the gifting system may be restricted or removed.

7. User Controls

Members can block or report other users directly within the app. Blocking prevents further interaction. Reported accounts may be reviewed and may result in warnings, temporary suspensions, or permanent bans depending on the severity of the violation.

8. Reporting and Enforcement

  • How to Report: Use in-app reporting or email support@truemove.app with screenshots/details if you experience harassment, coercion, hate speech, or safety concerns.
  • Enforcement Actions: We may issue warnings, feature limits, temporary suspensions, or permanent bans for violations. Severe violations (harassment, threats, hate, coercion, minors) may result in immediate suspension or ban without notice.
  • Appeals: If you believe an enforcement action was in error, email support@truemove.app with context, and we will review.
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